AstroworldContact us: Minecraft server support
Most questions about a Minecraft server are answered in our Minecraft server help centre, often faster than a reply can be. Still stuck? These are the ways to reach us.
Minecraft server support contact form
For anything about your Minecraft server, log in and create a support ticket. It works like a contact form with your server already attached, and you choose how we tell you about a reply: by WhatsApp or by email.
Prefer email? Write to [email protected] with your Minecraft server address and the error message, if there is one. During office hours you can also talk to us by live chat.
Minecraft server support hours
We answer every day from 07:00 to 23:00 Central European Time, on weekends and holidays too.
What to send with your Minecraft server question
A few details let us help on the first reply instead of the third: your Minecraft server address, the edition (Java, Bedrock or Crossplay) and the server software and version, the last lines of the console when something stops, and what you already tried. For a plugin or a modpack, name it and its version.