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Find a Minecraft server guide, fix a problem, and get back to your server.
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Browse Minecraft server help by topic
Getting started with your Minecraft server
Your first Minecraft server, address and setup.
Minecraft connection & access
Joining, permissions and Minecraft connection errors.
Minecraft mods & plugins
Install, update and troubleshoot mods, plugins and modpacks.
Minecraft worlds & backups
Upload Minecraft worlds, save copies and restore.
Minecraft server performance
RAM, lag and Minecraft server crashes.
Billing & account
Payments, invoices and account settings for your Minecraft server.
Start with these Minecraft server guides
Inside a help article
Can't connect to your Minecraft server?
- Check that your Minecraft server is running.
- Copy the server address from your control panel.
Did this solve the problem?
Still stuck after trying the steps?
Contact Minecraft server supportInclude the error message and what you've tried.
All Minecraft server guides by topic
Getting started with your Minecraft server
Minecraft connection & access
- Can't connect to your Minecraft server? Check these in order
- Java and Bedrock crossplay on one Minecraft server
- Minecraft whitelist and operator levels explained
- Set up Minecraft server permissions with LuckPerms
- How to join a modded Minecraft server
- Search the chat history of your Minecraft server
- See when your Minecraft players are online and who plays most
- How to change your Minecraft server address
- Fix "Outdated server" and "Outdated client" on a Minecraft server
- Fix "Failed to verify username" on a Minecraft server
- Is my Minecraft server down? How to check in two minutes
Minecraft mods & plugins
- How to install plugins on a Minecraft server
- How to install a Minecraft modpack on your server
- Paper, Purpur or Spigot: which Minecraft plugin server?
- Fabric, Forge or NeoForge: which Minecraft mod loader?
- Link your Minecraft chat to Discord
- Build a Minecraft server network with a lobby
- How to change your Minecraft server type without losing the world
- Get Minecraft server alerts in Discord with a webhook
- Set up EssentialsX on your Minecraft server: homes, warps, kits and /tpa
- Run multiple worlds on one Minecraft server with Multiverse
Minecraft worlds & backups
- Move your Minecraft world or server to a new host
- Pre-generate your Minecraft world to stop exploration lag
- How to stop griefing on your Minecraft server
- How to back up and restore your Minecraft server
- Reset your Minecraft world or the whole server
- Download your Minecraft server world and play it in single player
- Set a world border on your Minecraft server
Minecraft server performance
- How much RAM does a Minecraft server need?
- How to reduce lag on a Minecraft server
- Which Java version does your Minecraft server need?
- Minecraft server keeps crashing: find the cause and stop it
- Minecraft server won't start: how to find the cause and fix it
- See what changed on your Minecraft server and undo it
- How to read Minecraft server logs and find the first error
- Auto restart your Minecraft server after a crash
- Fix "java.lang.OutOfMemoryError: Java heap space" on a Minecraft server
- Find the cause of Minecraft server lag with spark
- Minecraft server TPS and MSPT explained
Minecraft server supportStill stuck? We're here.
Most Minecraft server problems are solved in a few minutes with the guides above. If yours is not, reach us in one of these ways.
Office hours: every day from 07:00 to 23:00 Central European Time.
Live chat with Minecraft server support
Talk to our team directly during office hours, every day of the week.
Minecraft server support ticket
For anything about your Minecraft server, log in and create a support ticket. You choose how we tell you about a reply: by WhatsApp or by email.
Log in to create a ticketEmail Minecraft server support
Write to us with your Minecraft server address and what happened, and include the error message if there is one.
support@cheapestminecrafthosting.com