By AstroworldLog in

Create an account, sign in and reset your password

Your account is where your servers, invoices and support cases live. You need one email address and a password; nothing else is asked before you order.

Each page below asks one thing at a time, so it takes about a minute.

Create your account

  1. Go to Create an account.
  2. Type your email address and click Continue.
  3. Choose a password of at least 8 characters. The eye icon shows what you typed.
  4. Click Create account.
The Create an account page with the email address field and the Continue button
Step one: only your email address.
The second step of Create an account with the password field and the Create account button
Step two: a password of at least 8 characters.

Use an address you can open right now. The next step sends a link to it.

Activate it with the link in your email

After Create account we send a link to the address you typed. Open it and your account is active. The sign up page notices by itself and moves on, so you can leave it open in another tab.

  • No email after a few minutes? Look in your spam or promotions folder.
  • Still nothing? Click Send a new link. The button can be used once a minute.
  • Typed the address wrong? Click Change it under the button and start again with the right one.

Signing in to an account that was never activated brings you to the same step, with a fresh link on its way.

Sign in

  1. Go to Sign in.
  2. Type your email address and click Continue.
  3. Type your password and click Sign in.
The Sign in page asking for the email address, with a link to create an account
The Sign in page starts with your email address.
The password step of Sign in with the Forgot password link under the field
Then your password. Forgot password? is right under the field.

Turned on two-factor login? Then a third step asks for the six digit code from your authenticator app. Lost your phone? One of your backup codes works in the same field. Account settings and two-factor login explains how to turn it on.

That email and password do not match means one of the two is wrong. Check for a typo in the address first, then reset your password as shown below.

Forgot your password

  1. On the password step of Sign in, click Forgot password?.
  2. Type the address you signed up with and click Send me the link.
  3. Open the email and click the link. It works for one hour.
  4. Type your new password twice and click Save it and log in.
The Forgot your password page with the email address field and the Send me the link button
Only the address you signed up with is needed.
The confirmation that a link to set a new password is on its way, with the Back to sign in button
For your safety this page looks the same whether or not an account exists on that address.

Nothing arrived? Look in your spam folder, or try another address you might have used. The link expired? Ask for a new one from the same page.

Still stuck?

Can you not get into your account at all, for example because you lost both your phone and your backup codes? Email us at [email protected] from the address on the account. We are there every day from 07:00 to 23:00 CET.

Questions

Do I need an account before I order?

Yes. Your account is where your server, your invoices and your support cases are kept, so it is made first. It takes an email address and a password.

The activation link does not work. What now?

Links are made to be used once, and a newer link replaces an older one. Use the most recent email, or click Send a new link on the sign up page and use that one.

How long does the password reset link work?

One hour. After that, ask for a new one on the Forgot your password page.

Can I change my email address later?

Yes, in Account in the client area. The new address may need to be verified again before it is used.

Checked step by step on our sign in pages, September 2026. Written by the Cheapest Minecraft Hosting team, updated .